BugHerd streamlines the QA process. Users can access the application directly from the web page they are working on. Along with logging a new issue, users can also view issues that have already been reported using the overlay menu on the page. Small (but noticeable) markers are placed on the page so the user can see right where an issue is happening without having to scan the whole page. When describing bugs, user can also add tags, all without navigating away from the web page they are reviewing. BugHerd tools and issue reports are only visible to the user and their team members. Actual visitors and users do not see the application or documentation. Built in filters allow the user to sort by priority so critical matters are addressed first.
BugHerd was founded in 2011 by the minds responsible for Usability Hub and Five Second Test. The application was intended to reduce the amount of time used for the QA process. A search of the web produced less desirable results, many of which were not very time friendly. The application currently offers a list of features and tools that are designed for users of all skill levels, even those who are not tech experts.
BugHerd offers many helpful features, however it’s most appealing function is the web page overlay. The user can access all the vital tools included with the application while remaining on the page they are reviewing. Users can log a new issue or review existing issues. The user interface is kept simple and allows the user to get a good view of the page without eliminating access to the user interface.
The look of BugHerd is an appealing feature that makes the application ideal for users of all skill levels. The overlay includes a simple tab on the left and a sidebar menu along the right, leaving the center of the page wide open for unobstructed viewing. The user can quickly access related tasks, logged issues, to do lists and testing tools all without navigating away from their destination. The icons are kept simple, yet stylish, to give the user interface a clean, modern feel.
New users are given access to a free 30 day trial of BugHerd. After the trial has ended, the user must choose one of the three membership plans. The first is a Starter plan that costs $9 per month and includes up to four projects, access for two users and community support. The Standard plan costs $29 per month and includes up to 10 projects, access for five users, standard email support, third party integration and SSL support. The Premium plan costs $99 per month and includes up to 50 projects, 25 users and priority level email support.
BugHerd.com is a valuable tool for teams and companies that need help with the QA process. The application can help shave a lot of time off of bug reporting by giving the user all the tools they need to add issues and review existing issues. Users can add detail descriptions, tags and more all without leaving the webpage they are exploring.