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Bug Reporting and Management

Published 10/31/2011 and rated Ratingstars5 5 out of 5 stars
by AppAppeal Editor
What can you use the app for?

BugHerd streamlines the QA process. Users can access the application directly from the web page they are working on. Along with logging a new issue, users can also view issues that have already been reported using the overlay menu on the page. Small (but noticeable) markers are placed on the page so the user can see right where an issue is happening without having to scan the whole page. When describing bugs, user can also add tags, all without navigating away from the web page they are reviewing. BugHerd tools and issue reports are only visible to the user and their team members. Actual visitors and users do not see the application or documentation. Built in filters allow the user to sort by priority so critical matters are addressed first.

BugHerd screenshot
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What is the history and popularity of the app?

BugHerd was founded in 2011 by the minds responsible for Usability Hub and Five Second Test. The application was intended to reduce the amount of time used for the QA process. A search of the web produced less desirable results, many of which were not very time friendly. The application currently offers a list of features and tools that are designed for users of all skill levels, even those who are not tech experts.

What are the differences to other apps?

BugHerd offers many helpful features, however it’s most appealing function is the web page overlay. The user can access all the vital tools included with the application while remaining on the page they are reviewing. Users can log a new issue or review existing issues. The user interface is kept simple and allows the user to get a good view of the page without eliminating access to the user interface.

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How does the web app look and feel to use?

The look of BugHerd is an appealing feature that makes the application ideal for users of all skill levels. The overlay includes a simple tab on the left and a sidebar menu along the right, leaving the center of the page wide open for unobstructed viewing. The user can quickly access related tasks, logged issues, to do lists and testing tools all without navigating away from their destination. The icons are kept simple, yet stylish, to give the user interface a clean, modern feel.

How does the registration process work?

New users can try BugHerd by clicking either the grey “Register” link in the upper, right hand corner of the homepage or the green “Try It Free” button below it. A registration page will appear and ask the user to supply an email address, first and last name and password. The user must also check a small box at the bottom of the form to confirm their agreement to the BugHerd privacy policy and terms. After clicking the green button at the base of the form, the user is asked to enter a project name and URL to get started.

What does it cost to use the application?

New users are given access to a free 30 day trial of BugHerd. After the trial has ended, the user must choose one of the three membership plans. The first is a Starter plan that costs $9 per month and includes up to four projects, access for two users and community support. The Standard plan costs $29 per month and includes up to 10 projects, access for five users, standard email support, third party integration and SSL support. The Premium plan costs $99 per month and includes up to 50 projects, 25 users and priority level email support.

Who would you recommend the application to? is a valuable tool for teams and companies that need help with the QA process. The application can help shave a lot of time off of bug reporting by giving the user all the tools they need to add issues and review existing issues. Users can add detail descriptions, tags and more all without leaving the webpage they are exploring.

  • Users can access all BugHerd tools directly on the page they are reviewing
  • New issues can be reported using a tab on the page
  • Existing issues can be sorted by priority level
  • Tags and detail descriptions can be added to each new issue
  • Issues are pinpointed with a small marker directly on the page

BugHerd video

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BugHerd pricing

Cheapest plan (per month) : $9.00
(4 projects, 2 users, community support)
Most expensive plan (per month) : $99.00
(50 projects, 25 users, priority email support)




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